Your Google Business Profile (GMB or GBP profile) has been suspended due to policy violations.

Here’s what you should do to reinstate your business profile.

What is Google My Business?

GMB Profile is a platform by Google for small businesses so that they can show their product and services to their customers along with the customer\'s feedback with ratings and reviews and locations so that local customers can easily contact and access products. By seeing reviews by other customers, they can make the right choice to purchase the product and services, so Google My Business is a great tool for you if you want to grow your small business locally.

Why is it important to follow Google’s policy guidelines?

But to show on Google My Business, you will have to follow certain policy guidelines by Google, and if your business policy violates any of the policy guidelines, your business will be suspended, and it can be suspended too hard to reinstate it, so it is very necessary for any type of policy violation.

How many types of suspension are there?

There are two types of suspension

1. Soft Suspension: If your business profile has been suspended or disabled but it is still publicly visible or it can be searched on Google Maps or Google Search, it is called soft suspension, and it can be reinstated in an easier way as compared to hard suspension. Generally, this issue is due to a duplicate profile.
2. Hard suspension: If your business profile has been suspended or disabled and it is publicly not visible or it can’t be searched on Google Maps or Google Search, it is called soft suspension, and it can take 3-5 days for reinstatement; in some cases, it can take longer also depending upon the type of reinstatement. During reinstatement of this type of suspension, you must have patience, and you should contact a professional person to do this work because each time you appeal for reinstatement, you lose your chance, and it gets harder and harder to reinstate with time, so avoid appealing for reactivation of the profile that is unnecessary.

Why does the suspension occur? Hard suspension can occur due to many reasons; here is the list

1. Information Mismatch: This is the biggest reason why most businesses get suspended. This occurs when information on the Google My Business profile doesn’t match the information on the website and social media sites, like business name, business hours, phone number, etc.
2. Spamy Google Account: If any of the Google accounts, whether it\'s the owner or manager account, is spammy, google will suspend your business profile.
3.